![]() Remote login tools have been around for years, and many have come and gone. Provided, of course, the machine isn’t frozen or unable to connect to the Internet. Then once you’re logged on you can help the user install a program, change a setting, or perform some other task. Instead, you just fire up your favorite remote login tool and log on to the problem machine. And when an employee is having problems with their PC in the evening, you don’t want to have to drive to work to fix it. They’re always on call, ready to troubleshoot problems that arise so the business can keep earning revenue. In the reality of today’s 24/7 business world, IT pros don’t get to clock off at the end of the day. ![]() Remote login is vital for businessesįor most businesses, remote login tools are a crucial part of the the IT professional’s toolbox. ![]() Provided of course that you can establish a network connection with the remote machine, which means both computers need access to the Internet. Remote login tools allow you to use your computer to log on to the console of another computer that may be located hundreds or even thousands of kilometers away. And indeed you can, although that’s another piece of knowledge you probably want to keep hidden from them. They just figure that since you’re an “expert,” you can help them from anywhere, anytime. “Hey, you know all about computers? My PC has been acting kinda funny lately, can you help me fix it?” It doesn’t occur to them that you live in Boston and they live in Upper Mongolia. Why do we hide what we do? Well, just try telling your distant family members that you work with computers all day long. It’s almost like a kind of secret society, the Grand Exalted Order of IT Wizards. They love their jobs, but they also tend to hide what they do when in conversation with those outside the profession.
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